Shipping policy

Shipping Policy

Free shipping on all orders We offer free shipping to the United States and Mexico on all orders, with no minimum purchase required.

Processing time Orders are processed within 1–3 business days after payment confirmation.

Delivery time Estimated delivery is 10–20 business days from the date of shipment. Delivery times may vary depending on your location and customs processing.

Tracking Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Customs and duties For orders shipped to the United States, no additional customs duties apply. International customers (Mexico) may be subject to local import taxes or duties, which are the responsibility of the customer.

Lost or delayed packages If your package has not arrived within 25 business days, please contact us at hello@mestralroots.com and we'll do our best to help.